In order to design a more helpful flow and identify the challenge, after a few days of observation of several potential users, I summarized outcomes of the dedication.

• A new beginner tried to search for everything’s carbon dioxide emission when she was struggling with a bunch of goods. She kept using her phone to search on google about the carbon emission between similar foods that she can get in the grocery right before she’s physically there and wants to get something. What happened is she was also spending some time to filter the information because she found some searching results are misleading in the title that needs her to tap in and get the realinformation. 

• These things happened in the first 2-3 days when she was going to buy different items like foods, commodities, and when she was deciding to take a bus or subway. During this process, the person who’s with her sometimes would leave her alone at the shop if they had something else to do, but still, some of them would wait for her. She told me that’s okay, and she’d prepared this kind of result since she thought the low-carbon life is something like this. 

• After the first couple of days, she started to get familiar with the daily purchasing and can skip the long-time searching and hesitation. Her life was kind of back to “normal” while she can still follow the “low-carbon” life. However, she told me it’s bland because she didn’t see any reflection after a couple of weeks’ effort. The things that can still make her excited about low-carbon was when she had an idea to get something new that meet her needs. What I feel matched to her description. When I was with her, I can’t recognize a lot that she’s living a low-carbon life because she rarely discussed the reason why she was getting chicken more than beef, or why she was using her spoons instead of taking the disposable plastic ones. She wasn’t willing to share her low-carbon habit and experience to me after she saw my observation request invitation of low-carbon life and knew that I’m doing a project about climate change and personal behavior. She said when she displayed great initiative to encourage people around her to join the low-carbon life, she didn’t receive some active responses. Instead, some people would even delicately told her that effort for small groups wouldn’t bring a massive change to the earth.